When it was released, the GoPro Hero 5 was unanimous among sportsmen and video enthusiasts. With its brand new features such as its touch screen, its caseless waterproofing and its electronic stabilizer, it has been very successful. A few years after its release, it is also still in tune with the times. But it still has to function optimally. So, when a fine day it no longer wants to light up, it quickly panics. This ignition problem is relatively common on your GoPro model. Then, what to do when your GoPro Hero 5 no longer turns on?
In this article, find out all the solutions to fix the problem when a GoPro Hero5 does not turn on or do not charge.
What to do when your GoPro Hero 5 no longer turns on?
When your GoPro Hero 5 is not working, first and before any manipulation, remove the micro SD card from your camera and unplug the camera from any power source. Remove and then reinsert the battery. Finally, check that by pressing the Mode button no reactions occur (no indicator light, display on the screen or sound). In thelack of reaction, follow the instructions below.
Reset your GoPro Hero 5
When your Hero 5 camera does not turn on anymore, first try the reset. After removing the SD card and unplugging your camera from any power source, press the Mode button for 10 seconds. Then release your finger. Wait a few seconds, then press the Mode button or the shutter again. The camera should turn back on. If not, follow the instructions below.
Check the GoPro battery charge
When your Hero 5 camera does not start anymore, it is often a problem of car's battery performance. As a first step, make sure your GoPro is not fully discharged. To do this, charge it, preferably with the original cable. Wait a few minutes, a red light should light up on the front of the camera to show that the camera is charging.
If your GoPro Hero 5 is not charging and therefore that charging indicator does not turn on, try charging with another USB cable or other USB media. The problem can also come from a battery failure. If none of the solutions in this article work, and therefore your Hero 5 still does not turn on, try changing the battery.
If your camera is charging and therefore that the red light comes on, let it charge to the maximum. After a few hours, and once the red light goes out to indicate that the battery is fully charged, then remove the camera from its charging port, and attempt to turn it on by pressing the Mode button or the Shutter button. . If it lights up, you can reinsert the micro SD card and make normal use of your camera again.
Check for software updates for your camera
If it's only the screen of your GoPro Hero 5 that won't turn on, or that your camera hangs, check that you have the latest software update installed on your camera. Indeed, the software can be obsolete and cause bugs. In this case, from your computer, update your software which will correct any errors.
What to do if despite everything your GoPro Hero 5 camera does not turn on?
If after having tested all the potential malfunctions seen previously, you notice that your GoPro Hero 5 still not working, first try to make your guarantee from the brand or supplier. This option will be possible if you have it recently purchased (less than 2 years if you have not taken out warranty extension) or if the failure is due to a manufacturing defect.
In case this option is not viable, you can always contact GoPro Customer Support.
Finally, you can also call for a repair service. For this, the best is to call on GoPro after-sales service. But you can also go to a store specializing in repairs, being vigilant about the quality of the service.
Read also: 4 Common GoPro Problems Solved