Your GoPro Hero 8 does not turn on anymore, what to do?

Expected every year by amateur or professional videographers, GoPro sports cameras have no room for error. With its ever more impressive technical characteristics, the GoPro Hero8 has kept all its promises. The penultimate version released by the brand, it was able to impress thanks to its new ergonomics and its stabilization at the cutting edge of perfection. The only downside that could spoil your experience: some bugs and malfunctions such as starting problems on some models. But then to avoid any disillusionment, learn in this article why your GoPro Hero8 does not turn on anymore? Et what to do to fix this problem?

First of all, learn the different manipulations you can do to try to restart your Hero8 camera which does not turn on. Then learn about the possible external remedies to repair your GoPro.

What to do when your GoPro Hero 8 no longer turns on?

When your GoPro Hero 8 no longer turns on, several manipulations can be made in the hope of regaining its use. Corn foremost, remove the micro SD card from the camera and unplug it from any external media. Remove the battery, then after a few seconds reinsert it. If the camera still shows no signs of life, then the instructions below will be helpful.

Force restart your sports camera

The GoPro Hero 8 has a safe restart which therefore allows reset by correcting any problems such as the startup concern.

To do this, press the Mode button on your camera for ten seconds, release your finger from the button, wait for about 5 seconds, then press the Mode button again. The camera should normally turn on again. Otherwise, go to the manipulations below.

Charging and battery problem

It is very likely that the problem with starting your GoPro Hero8 is the result of a problem with your loading. To check this, remove the battery from your sports camera and plug it with its original charger into a wall outlet. In the next few seconds, the charging indicator should light up.

• If not and your GoPro Hero8 is not charging, try replacing the original cable with another USB Type-C cable or changing the wall outlet.

• If the charging indicator flashes, wait 5 seconds and turn on the camera again without reinserting the battery. In case it works, put the battery back in and check that the light on the front is flashing. It can sometimes take a few minutes when the battery is completely empty. Let your GoPro Hero 8 charge for a few minutes, then disconnect it from its external power supply. Try to turn it back on by pressing the Mode button.
  • If you get a result, turn off the camera, reinsert the micro SD card, wait a few seconds, turn the camera back on and try to record.
  • In the event that when your Hero8 is unplugged it does not work, it may be that the battery is out of order. To verify this, the only solution will be to order a new battery to replace the old one.

Water resistance or shock problem on your Hero 8

When your GoPro Hero 8 no longer works, you should also look for the cause in your use. The Hero8 is made to be waterproof up to 10m. However, if she suffered any shocks, it may have damaged her protection. Thereby, if your GoPro Hero8 no longer turns on after an aquatic outing, or after a big shock, it may be that internal components have been damaged.

To check this, open the battery compartment and see if any traces of water or moisture are present. If so, wait several days for the components to dry fully. Then, try the manipulations discussed above. If unfortunately your Hero8 camera still does not turn on, call the GoPro Service.

Download the latest update for GoPro Hero 8

The last possible avenue to explain that your GoPro Hero 8 won't turn on, is linked to a concern for software update. Indeed, when your software becomes obsolete it may cause bugs and therefore start-up problems. To do this, download the latest version of the Hero 8 camera software to your computer and then transfer it to your micro SD card.

Call an external service when your GoPro Hero 8 won't turn on

If none of the solutions seen above have worked, it is very likely that your GoPro Hero8 no longer turns on due to deeper malfunction that you won't be able to deal with without expertise. In this case, several options are available to you.

• When your purchase invoice is less than 2 years old or if you have taken an extended warranty, operate your guarantee from the brand or supplier.

• Contact GoPro customer service for a personalized solution to your problem. If your GoPro Hero 8 no longer starts up due to a manufacturing defect, you may consider a product exchange. However, an expertise can then be made by the brand.

• Call on a repair shop expert in electronic objects and GoPro. If you bought your GoPro Hero 8 from a supplier, contact their service representative.