Velux is one of the world's leading manufacturers of roof windows, blinds and roof window accessories. Velux products are known for their quality, durability and ease of use. However, they may encounter malfunctions. This is what happens to you: your Velux blind refuses to go up or goes up but with difficulty?
Don't worry, there are solutions to solve this inconvenience. In this article we will see step by step how to solve the Velux blind problem that no longer goes up, so you can once again enjoy the natural light in your home.
Velux blind that does not go up: the causes
A Velux blind that no longer opens can have different origins :
- Poorly positioned, damaged or broken cords
- Damaged plastic fasteners
- A faulty winding shaft
- A loose or broken tension spring
- Deprogrammed limit switches (on a Velux electric blind)
- A manufacturing or installation defect
When the blind does not go up at all, the problem comes in the majority of cases from cords and/or fasteners, and when the awning does not go up completely or with difficulty, the problem very often comes from the spring. However, you will have to check all the causes to find the one responsible for the malfunction of your awning.
Note: If you have just installed the Velux blind and the problem occurs during the first uses, check that you have mounted it correctly. In case of doubt, we advise you to dismantle it, then to reassemble it. For this, refer to the assembly instructions for your awning model or the family Velux video tutorial. If the problem persists, we advise you to contact theVelux assistance to operate your guarantee.
Velux blind that no longer goes up: the solutions
5 solutions can help you repair your Velux blind that does not go up completely or at all. Note now that the majority of manipulations require DIY skills and some manual skill.
Replacing the cords of the Velux blind
When the Velux blind no longer manages to go up, the problem often comes from the cords are damaged, unhooked or broken. Indeed, the cords are used to raise and lower the fabric of the awning. They are located on each side of the awning, behind the profiles. Over time and repeated friction, the cords end up being damaged and breaking.
In this case, the solution is to replace old cords with new ones. To replace them, it is not very complicated but it is better to be a little handyman all the same. To help you, do not hesitate to consult a video tutorial on the internet showing you the procedure. For example, Takfonster's video " How to change the cord of the DKL Velux Slim awning? ».
Note: If the cords are not worn but have simply come out of their ties, you only need to put them back in place so that the awning can be opened again.
Note that in some cases you will need at the same time replace fasteners (plastic end caps that hold the cords) which end up hollowing out and causing friction causing damage to the cords.
Replace lower and upper awning clips
The Velux awning low and high fasteners allow the cords the pulley movement. However, the latter, and more particularly the lower attachments of the awning, are subject to wear. They can be clogged, damaged or even broken.
To remedy this problem, it is important to start with check the condition of the lower fasteners. If they are simply dirty, cleaning them will suffice. However, if they are damaged or broken, they must be replaced. Fortunately, it is easy to find replacement spare parts on online merchant sites.
Replace winding mechanism
There are several reasons why a Velux blind may not open properly. But one of them is related to thewinding axis located in the trunk which ensures the rotation of the cords. The latter can become blocked or damaged, causing problems when the canvas winds and unwinds around the axis. It will then be necessary to check its general condition.
It is also possible that the tension spring either defective or insufficiently taut and no longer allows the fabric of the Velux blind to go up to the top. In this case, the spring must be reengaged and retensioned by making more turns. If you wish to carry out the manipulation, we advise you to watch video tutorials by typing in your internet or YouTube search bar "how to re-tension the spring of the Velux blind" or " how to repair the spring of my Velux blind“. If the spring is broken, it will need to be replaced.
These repairs require remove the awning box to access the mechanism. So it requires some technical expertise. In addition, repair can be expensive and individual spare parts are very difficult to find. Depending on the origin of the breakdown, it is sometimes preferable to buy the entire Velux blind.
Reprogram the limit switch of the Velux electric blind
If you Velux blind that does not go up at all or does not go up completely is electric or solar, the problem can also come from poorly programmed limit switches. This can happen just after installation but also at any time, following an electrical bug or a power cut (storm, supplier cut, etc.). Most Velux blinds are reprogrammed by doing the following:
- Press the up or down button electric blind remote control
- While the blind is moving, turn off the power supply of the window via the circuit breaker or the transformer
- Wait around one minute
- Turn on the power supply
- Push the button stop then immediately on the button descent of the remote control
- Let the blind move until it stops by itself
Contact a specialized technician
If you are having problems with your Velux blind and are unsure of the exact cause or are not comfortable carrying out repairs yourself, it is best to consult a professional.
It is possible to contact theVelux assistance to get personalized information about your outage. If your Velux blind that no longer opens is still under warranty, you can request a free repair or replacement by providing your proof of purchase.
If the warranty has expired, it is also possible to contact an independent professional to diagnose the problem and repair or replace the necessary parts. It is important to note that, depending on the model of Velux blind you have, the repair can sometimes cost more than replacing it.
