Is your Thermomix vibrating more and more? Worried about it falling off your counter? All robot cookers emit vibrations when they are in operation. The Thermomix is no exception to the rule. However, when it starts to shake very strongly, then the problem may be a malfunction that requires attention. Find out in this article, what to do when your Thermomix is shaking. First, learn the causes that may be responsible. Then, learn the solutions to try to find a normal level of vibration.
Why is your Thermomix shaking?
He's normal that the Thermomix vibrates slightly when you use certain functions which place heavy demands on the components of the appliance: mixing above speed 6, turbo mixing, emulsifying, kneading, grinding or grinding, chopping, whipping above speed 4. Indeed, high power and rotational speed that these functions require, inevitably cause vibrations which can be more or less important. The tremor is all the more likely to appear when the Thermomix kneads or slices food as it can cause an imbalance in the distribution of ingredients in the bowl which, as a result, will cause the whole apparatus to shake.
In principle, other than when using these functions, you do not have to stand next to the Thermomix, although it is advisable never to leave it unattended to avoid any risk. However, when the tremor is really strong, whether it is amplifying, or that you have to hold the Thermomix to prevent it from vibrating too much, the problem may come from a device malfunction. This could be due to improper use, improper adjustment or failure of a component on the device.
Note: Be careful, never place your Thermomix on the edge of the worktop to prevent it from falling. In the event of a fall and breakage, the warranty will not work and you will have to pay the cost of the repair.
What to do when your Thermomix vibrates too strongly?
Check the settings and use of the Thermomix
Sometimes, the environment, use, or settings are not suitable for the Thermomix and can cause abnormal tremor of the last. A few prerequisites, checks and manipulations may then be sufficient to resolve the problem:
Tip: When the Thermomix starts to vibrate strongly, try to increase the speed by 2 notches above for a few seconds. Then lower the speed again to whatever you want. In some cases, the Thermomix manages to stabilize.
1 / Check that you have correctly programmed the function that you use. Check that the speed of rotation is not excessively high for your recipe or for the amount of food in the bowl. Indeed, a bowl that is too full or not filled enough will tend to cause an imbalance which will make the Thermomix shake all the more. Be sure to respect the quantities indicated. Prefer the use of certified Vorwerk recipe or always check the reviews before getting started. Never put the whisk on a speed higher than 4.
2 / Check the Thermomix feet. If you find that they are dirty, clean them. If you notice that the feet are not at the same height and / or that one of them is damaged, you will probably need to replace the damaged foot. Be careful when moving the Thermomix. Move it by lifting it and not by pulling it because this can damage the feet and cause an imbalance of the Thermomix which will then tend to shake more. In addition, this can go as far as damaging the the scale which will no longer work correctly.
3 / Check that your Thermomix is on a suitable surface to avoid tremors. The work surface must be uniform, solid, stable and free from any device that emits vibrations. For example, a tiled worktop is not recommended because small irregularities between the tiles can cause more vibration.
4 / Avoid all types of pressure exerted on the Thermomix which would be likely to unbalance it. Avoid banging a kitchen utensil or breaking the eggs around the edges of the bowl. Again, over time, this can create an imbalance by upsetting the feet and the balance. Also avoid leaning any object on the Thermomix when it is running.
Call the after-sales service
When your Thermomix shakes in the first days or months after purchase, there may be a manufacturing defect. Since your device is still under guarantee, contact the Vorwerk after-sales service. You can contact them on 02 51 85 47 47 or by sending an email to serviceclient@vorwerk.fr. A Thermomix technician can then establish a precise and personalized diagnosis with you to resolve the problem.
If your Thermomix which vibrates is no longer under warranty, and that the defect appeared over time, it is very likely that a component is faulty. In this case, you will also need to use the Vorwerk after-sales service. They will most certainly send you to a Vorwerk approved technical station near you. Do not hesitate to ask for a repair estimate to avoid any unpleasant surprises.
Read also: Thermomix rusting, what to do?
