The GoPro Hero 10 is built to withstand the elements, but unfortunately, it's not foolproof and can occasionally experience technical issues. And one of the most common problems: the sports camera simply refuses to turn on. If you are in this situation, don't panic! In this article we will see Potential Reasons Why Your GoPro 10 Won't Turn Onthen the steps to take to get your precious device back into working order.
Where does the GoPro Hero 10 start problem? Initial diagnosis
Before attempting more technical manipulations, I advise you to start with some basic checks. Indeed, understanding the current status of your GoPro Hero 10 can often give you a clear idea of the problem, and sometimes, the solution is simpler than it seems.
1. Checking the load
Start by make sure your GoPro has enough battery. Indeed, sometimes you think that your camera is defective when the battery is simply discharged. Please note that the battery may continue to drain even if you are not using the camera. If the GoPro wasn't already charging, leave it to charge for at least 30 minutes.
If the charging light doesn't turn on when you plug in your GoPro Hero 10, wait 5 minutes. In fact, when the battery is completely discharged, it may take a little time for the light to arrive. If the light still does not light up, check that the cable and charger you are using are working properly. To do this, try charging another device with the same cable or use a different cable to charge your GoPro.
If your charger is obviously defective, replace it with an official or recommended GoPro charger to ensure the best compatibility and safety. Warning: if you use a charger that is not original, check that it is good quality and not counterfeit as it may be responsible for your GoPro not starting problem.
Care : Avoid wrapping the cable too tightly or bending the connector, as this may cause long-term damage. Likewise, store the charger in a safe place away from humidity or excessive heat.
2. Visual inspection of the GoPro Hero10
Examine your GoPro carefully for any signs of damage. Drops, bumps, or prolonged exposure to water (even though GoPro is waterproof up to 10 meters) can damage internal components. If your GoPro Hero10 no longer turns on after you put it in the water, it is possible that she meets a sealing problem and, as a result, internal components may be damaged.
In the case where your camera no longer works after contact with water, it is best to open the battery compartment, remove battery and SD card and leave it aside for a few days to give all the internal parts time to dry completely.
Also consider taking a look at the ports, especially the loading port. Make sure there is no debris, dirt, or signs of corrosion, as this can prevent proper charging.
Read also: 4 Common GoPro Problems Solved
How to fix your GoPro Hero10 not turning on?
There are several proven methods to try to revive your camera. These solutions, which we will detail in this section, are based on issues commonly encountered by users and official recommendations from GoPro. They will allow you to'identify and hopefully to rectify the source of the malfunction of your Go Pro.
1. Do a full reset of the GoPro Hero10
One of the first steps to try when your GoPro Hero10 is unresponsive is a hard reset, often also called “Hard Reset”. In effect, this procedure forces the camera to restart, which can potentially resolve minor software issues that might prevent the device from turning on normally.
Steps to perform a full reset of GoPro Hero10:
- First make sure your GoPro is turned off (not just the screen).
- Carefully open the battery compartment and remove the battery and SD card.
- Leave the camera without battery for about 1 minute. This ensures that any residual energy is drained from the camera.
- Without replacing the SD card, replace the battery in its compartment.
- Try turning on your GoPro by pressing the power button.
- If your GoPro turns on successfully, turn it off again, replace the SD card, and turn it back on.
If the camera does not turn on again, try this :
- Hold down the button for 10 seconds Mode button
- Release the button
- Wait 5 seconds
- Press the Mode button on your GoPro again
2. Check battery status
The battery provides power to your GoPro Hero 10. Obviously, if it is defective or if it is not used correctly, this can prevent your camera from turning on.
Here's how you can inspect and troubleshoot battery issues :
1. Visual inspection of the battery:
Open and inspect the battery compartment for any trace of water or humidity. Then, remove the battery from your GoPro Hero 10 and examine it carefully. Look for obvious signs of damage, such as swelling, leaking or discoloration. If you notice any of these signs, it is best not to reuse this battery.
Make sure that the metal connectors on the battery (the strips or points that connect the battery to the GoPro) are clean and free of corrosion or dirt.
2. Test the battery:
Make sure you charge the battery to 100%. In fact, an insufficient charge may be the cause of failure to ignite.
If you have a spare battery or if you can borrow one, try to see if your GoPro turns on with this new battery as the original battery may be failing.
3. Solutions if the battery is the cause:
If after testing it turns out that your battery is defective, I strongly recommend that you replace it with an official GoPro battery to ensure optimal compatibility and security. Be careful of counterfeits which do not always comply with current standards, and which risk causing greater damage.
4. Tips for optimal use:
If you plan not to use your GoPro 10 for a long time, remove the battery to prevent it from completely draining. Store it in its original packaging or similar and in a cool, dry place.
Also remember to always use official or GoPro-recommended chargers and cables. This is because cheap or non-compliant chargers can damage your battery or fail to charge it properly.
3. Update your GoPro Hero10 software
Sometimes bugs or issues may arise due to an imperfect update, an interruption during the update, or an outdated version of the software on your GoPro Hero 10. So make sure that your GoPro has the latest software version, and if it doesn't, consider an update
How to update the software on the GoPro Hero 10 that no longer turns on?
Do a manual update via microSD card by proceeding as follows:
- See you on the GoPro official website and download the latest software version for your GoPro Hero 10.
- Copy the update files to a formatted SD card.
- Insert the SD card into the GoPro and try to turn it on. The camera should recognize the update and begin installing automatically.
4. Check the operation of the memory card
La memory card (or micro SD card) is an essential part of your GoPro, allowing you to store photos, videos and certain configuration items. However, a faulty or corrupt card can sometimes cause issues including your camera not being able to turn on properly.
For check if your GoPro Hero10 no longer turns on because of the SD card, remove it from the camera, then try to turn it on again. In the event that the GoPro turns back on, you have your culprit.
If that doesn't work, try inserting it into another device, such as another camera, video camera, or computer, to see if it is recognized and functional. If the card is recognized but seems to be causing problems, consider formatting it (after saving your data!). This will erase all content, but might resolve some issues.
In case you have another compatible memory card on hand, insert it into the GoPro to see if the problem persists.
What to do if your GoPro Hero10 is still not working?
If, after trying all these steps, your GoPro10 still refuses to turn on, it is highly likely that the source of the problem is a hardware failure and it exceeds your skills. In this case, it will be necessary to seek external help. here are some possible steps :
Start by check if your warranty is still valid. If your purchase is recent or you opted for an extended warranty, redeem it from the retailer or from GoPro directly.
If you do not have this option, consider join GoPro Customer Service. In certain cases, if the malfunction is due to a manufacturing defect, an exchange of your GoPro Hero10 could be offered. However, you will likely be asked to send your device in for a technical evaluation. If you have a GoPro subscription, a simple request could be enough to receive a new model.
Finally, if these options are not suitable, turn to a specialized repair service. If you acquired your GoPro in a physical store, do not hesitate to contact their after-sales service for support.
